Shipping Policy

Shipping Policy of Fine shop

Our goal is to provide you with the best customer experience, no matter where you live. Every day, we serve thousands of customers around the world, ensuring that we always offer the highest level of responsiveness.
Partial shipping discount applies to orders with two or more items. (currency unit,GBP .)

Shipping

* * Notes

  1. Before making payment, please confirm that you have the correct delivery address on your order, as this is the address to which we will deliver.
  2. In case of force majeure (e.g., extreme weather, natural disasters), order processing will be delayed. However, your order will be processed promptly as soon as weather conditions permit.
  3. We take all reasonable precautions to ensure that products are not damaged. If items are damaged during transportation, please contact us immediately via shopluxelo.@163.com within 3 working days of receiving the goods.

Order Tracking

After successfully placing your order, you will receive an order confirmation email to verify your order details. Once your item has been shipped, you will receive a shipping confirmation email containing your order number, carrier information, order date and time, order status, and the package tracking number for the shipped items. You can track your items 24 hours a day on the carrier’s official website.

 

  1. Please note that international shipping services vary by country. To find out the exact services available, please provide your complete address at the time of (the original text is incomplete here; it is recommended to supplement "placing your order") placing your order so that we can confirm for you.

 

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